Official technical service
Official Sennheiser service center
We are the official Sennheiser service center in Argentina: we repair and verify stage, studio, broadcast and conference equipment with original parts and the manufacturer's procedures, in or out of warranty.
- 24 months of factory warranty on new products
- Hours: Lunes a viernes de 9 a 18 h
What we repair
Wireless systems
EW 100/300/500 G3 and G4, EW-D, EW-DX, Digital 6000, Spectera, XS Wireless, AVX
In-ear monitoring
EW IEM G4, XS Wireless IEM, bodypacks and rack transmitters
Transmitters and capsules
SKM handhelds, SK bodypacks, MMD/MME/MMK capsules, lavalier and headworn microphones
Wired microphones
evolution e 600 and e 900 series, MD 421, MD 441, MKH and MKE
Headphones and headsets
HD 25, HD 280 PRO, HD 600, HD 650, HD 660S2, HD 800 S, HMD and HME
Conference and antennas
SpeechLine Digital Wireless, TeamConnect, ASA splitters, antennas and boosters
Common faults
- Dropouts or noise on the wireless, lost range
- Dropped capsule, dull or distorted sound
- Bodypack that won't turn on, battery contacts or loose mini-jack connector
- Display, buttons or switches not responding
- Headphones with a dead channel, cable or ear pads
- Firmware update and frequency verification
How it works
- 01
Online request
Tell us which units they are, the serial number and what is wrong.
- 02
Shipping or drop-off
We send you the address and a label for the box. You can also bring it in person or ask us to pick it up.
- 03
Check-in
When it arrives we send you the order number and the tracking link.
- 04
Diagnosis and quote
We examine the unit and send you the quote with an estimated lead time. You approve it from the same link.
- 05
Repair
With original parts. If a fault requires the factory, we handle it and you see it in the tracking.
- 06
Ready
We let you know when it is tested and you pick it up or we ship it.
Why the official service
Original parts
Capsules, drivers, boards and mechanical parts from the manufacturer, not generic ones.
Warranty kept
An official repair keeps the product's factory warranty. Work done elsewhere can void it.
Factory procedures
Diagnosis, calibration and testing to each brand's specifications.
Online tracking
Every step, the diagnosis and the quote in one link, no calls to ask.
Frequently asked questions
- Do you repair Sennheiser gear bought elsewhere or abroad?
- Yes. If it is under warranty we validate it with the manufacturer using the serial number and the invoice; if not, we repair it with a prior quote.
- What warranty does the repair carry?
- Repairs use original parts and are covered by the official service warranty. Work done outside the official service can void the product's factory warranty.
- Do you service wireless systems preventively?
- Yes: transmitters and receivers, antennas, firmware and frequency verification before a tour or season. Submit it as a request and tell us how many channels you have.
Does your equipment need service?
Submit the request now: we reply with the shipping address and the label for the box.